Shelly Pritchard

European Liaison Director

A Law & Business graduate Shelly Pritchard is a professional, assertive and high-performing Sales, Marketing and PR professional with over 15 years of UK and International experience and expertise within fiercely competitive Legal, Retail, Banking, Telecommunications and Public Sector markets as Regional Manager, Assistant Operations Manager, Credit Controller, Customer Service Specialist. A visionary figure with excellent communication, Administration, Customer Services and Operations Management skills, and a team-player with real enthusiasm for Sales, Marketing, PR and Customer Services projects and schemes, as well as employee progression and successful team-building, including the promotion of cross-functional teamwork with no boundaries.

With a wide range of administrative, management and technical skills within a range of UK Legal, Finance, Telecommunications and Public sectors, Regional Management, Operations Management, Credit Control and Client Liaison programmes have been successfully managed, as well as overall business development, customer liaison, IT, problem resolution and stakeholder management processes. Providing vision and inspiration by leading from the front to provide outstanding levels of service and support by building the customer experience, great pride is given by seeing companies and organisations successfully grow and manage change through the medium of Customer Services, Marketing and PR, along with economic success, Business Development and change implementation techniques.